Changed my "from email" but never received verfication

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Changed my "from email" but never received verfication

Postby infospray » Mon Nov 02, 2009 9:50 am

Hi

I have just signed up, so it might be me doing something wrong.

I added my email here:
http://www.getresponse.com/my_from_fields.html. The status is: "Verification pending" but I never received an email.

After this I went to my account details and tried to change the email here as well:
http://www.getresponse.com/edit_account_details.html

But I have not received any verification emails on any of these changes?! What am I doing wrong?
infospray
 
Posts: 3
Joined: Mon Nov 02, 2009 9:38 am

Re: Changed my "from email" but never received verfication

Postby infospray » Mon Nov 02, 2009 10:18 am

Sorry.

I think my DNS provider are having some trouble with my MX records, so this might be why the verification emails are not delivered to me.

Is there a way for me to "resend" the verification mail (or remove "verification pending" so I can try to add it again)?

Cheers
infospray
 
Posts: 3
Joined: Mon Nov 02, 2009 9:38 am

Re: Changed my "from email" but never received verfication

Postby forumadmin » Fri Nov 06, 2009 4:54 pm

Hello Rasmum,

Thank you for posting on GetResponse forum.

I have just searched our records and I discovered that
your account has a FREE status.

Please note that as an owner of a FREE account, you are
not able to assign more than email address to your
account.

This functionality is reserved for our PRO customers.

In order to learn more about our features, pricing and
the 10% OFF promotion that we are running at the
moment, please visit:

www.getresponse.com/pricing
www.getresponse.com/features

I hope you find it helpful.

Best Regards,

GetResponse Customer Support Team
forumadmin
 
Posts: 374
Joined: Mon Jul 06, 2009 10:43 am

Re: Changed my "from email" but never received verfication

Postby infospray » Tue Nov 17, 2009 7:27 pm

Yes I am aware of this, and if you read my question it has nothing to do with this.

I have never received the verification email and the status is currently "pending varification". I cannot remove the email and add it again, and I cannot telle the system to resend the verification email.

So could you please remove the email or resend the verification?
infospray
 
Posts: 3
Joined: Mon Nov 02, 2009 9:38 am


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